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SHIPPING POLICY

Shipping Overview

At www.runnifyw.shop, we prioritize efficient and reliable delivery to ensure your outdoor and lifestyle essentials reach you seamlessly. Our team processes orders with meticulous care, whether you're stocking up on adventure-ready gear or everyday comfort footwear. From rugged terrain companions to versatile urban styles, every item is packed to withstand transit while maintaining its quality. We partner with trusted carriers to deliver your order safely, no matter the destination.

Shipping Timeframe

Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays. Delivery durations vary based on your location and selected shipping method. While most domestic shipments arrive within the estimated window, international deliveries may require additional transit time due to customs clearance. Seasonal peaks or unforeseen carrier delays could occasionally extend these timelines, but we proactively monitor all shipments to minimize disruptions.

Shipping Costs

We offer transparent pricing with two straightforward options:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more

All costs are calculated at checkout based on your cart total. For expedited delivery inquiries, please contact [email protected].

Shipping Regions

We currently ship to most countries across North America, Europe, and select Asian territories. Some remote locations or areas with shipping restrictions may not be serviceable—our system automatically checks your address during checkout. If you encounter delivery limitations, we recommend considering alternative pickup points or contacting our support team for potential solutions. Updated lists of excluded regions are available upon request.

Order Tracking

Once your order ships, you'll receive a confirmation email containing:

- A unique tracking number
- Direct links to carrier tracking pages
- Estimated delivery dates

Track your package in real-time through our website's "Order Status" portal or the carrier's mobile app. Haven't received tracking details? Check your spam folder or account dashboard, or reach out to our customer service for assistance.

Delayed or Lost Shipments

While rare, delays can occur due to weather events, customs inspections, or logistical challenges. If your tracking shows no movement for 7+ business days or the delivery window has passed, please email [email protected] with your order number. For lost packages, we initiate carrier investigations after 15 business days and will either reship your items (subject to availability) or process a refund. Our team provides regular updates until resolution.

Customs & Import Duties

International customers may be responsible for additional fees imposed by their local customs authority. These charges vary by country and are determined by the declared value of your shipment. We cannot predict or cover these costs, nor can we mark orders as "gifts" to avoid fees. For accurate estimates, consult your national postal service or tax agency before ordering. Unclaimed packages returned due to unpaid duties will be refunded minus original shipping costs.

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